Frequently Asked Questions

Tickets to Werchter Boutique 2023 will be available from Friday 14 October at 10 AM, through Ticketmaster.

A Golden Circle ticket will grant you guaranteed access to the zone in front of the stage, during P!NK's performance. During the other concerts, other festivalgoers have access to this zone as well, until max capacity is reached. During P!NK's performance, only festivalgoers with a bracelet granting them access to The Golden Circle, are allowed in this zone.

A limited edition ‘Golden Circle' ticket is available for 159 euro (including service charges, mobility fee and eco-fee). A regular ticket to Werchter Boutique costs 108 euro (including service charges, mobility fee and eco-fee). Golden Circle tickets are available through Ticketmaster.be.

The stage times have not been announced at this time. As soon as all artists playing Werchter Boutique 2023 are revealed, a timetable will be published on this website. P!NK is the festival's headline act.

All mobility info will be available on this website later.

In collaboration with Inter, Werchter Boutique puts in a great effort to make the festival accessible to the disabled. So we have paid a lot of attention to the accessibility of the festival site and its surroundings:

• There is an alternative, accessible and less crowded entrance for people with a disability. One person is allowed to accompany him/her through this entrance.
• We provide a viewing platform for wheelchair users, people with crutches... with a grandstand view of the performing artists. Specific tickets are required for people using this platform. Read more on that here.
• Adapted toilets are situated in locations all over the festival site.
• Specific parking spaces are provided. To use the ADD parking, you'll need to purchase a parking ticket in advance. It's no longer possible to pay the amount in cash on the spot. Capacity is limited - please request your reserver parking space in advance through the form below. Inter will keep you posted on the next steps.
• If you wish to bring a folding chair because of your disability or another health issue, you'll also need a pass to bring this. Please ask Inter for this pass in advance.
• Throughout the festival, you can always call on ADD staff for assistance, free of charge. This may include: toilet, moving and eating assistance, etc. Do not hesitate to talk to an ADD assistant, whenever you require assistance. You can find them on the festival site (at the viewing platforms).
• For people with hearing aids, we are once again setting up audio frequency induction loops. By switching your hearing aid to the “T” position, you will enjoy much better sound quality and much less ambient noise. Close to the wheelchair platform, we provide an audio frequency induction loop. For more information, turn to the licensed carers who are offering assistance at the wheelchair stage.
• Pets are not allowed in, except for assistance dogs (either or not in training) for people with a disability.

Please make your request for all necessary facilities before 24 May 2023, through this form.

Festival campsites will not be opened, as Werchter Boutique is a one-day festival. Wild camping is not allowed on police order. Check booking.com for hotels, B&B and other options close to the festival.

Werchter Boutique does not have a minimum age and so everyone is welcome! But everyone at the festival must be in possession of a festival ticket, children included. There is no reduction for children.

We do not recommend that (young) children be brought to the festival grounds as we believe a music festival is not the ideal environment for children. There are no facilities for children.

New mothers who are breastfeeding and wish to express milk, can turn to the First Aid posts.

Werchter Boutique does not work with individual volunteers. The festival has been working with a broad spectre of associations from the wide vicinity of Werchter. With great zeal and enormous amounts of enthusiasm, members of these associations get involved with whatever has to be done on and around the festival ground. Their goal: to contribute to the success of the festival and, on top of that, to gather funds for their association, since all collaborating associations are remunerated by the festival organizers.

Order your tickets exclusively through Ticketmaster!

Don't blindly order your tickets through the first website that pops up on your search engine. Chances are you are visiting an auctioning website or a ticket reseller. Not only will tickets offered through these websites be more expensive; you also risk being denied access to the festival. Have you bought a ticket through one of these websites? First of all, try getting in touch with this website. Sometimes, you'll be refunded the price difference. If not, consider legal action in civil court. Always report the resale to the Economic Inspectorate via meldpunt.belgie.be. Also read more here.

Does the name on your festival ticket not match with your own name? Don’t worry too much about this! If the ticket was purchased via the official channels, it’s valid.

If the original buyer of the ticket does not accompany you when you enter the festival, please make sure the condition of the ticket, the printing quality and especially the barcode are impeccable. Print out your ticket on a white sheet of paper, and make sure the other side remains unused. Dirty, wet or laminated tickets and badly printed or unclear barcodes are not readable by the scanners. In that case, we can only give a copy of the ticket to the original ticket buyer.

However, don’t buy your tickets via auction websites or second hand ticket websites. Tickets that are offered for an exuberant amount of money, will be blacklisted and made invalid, which means they don’t grant you access to the festival.

That credit can still be used to purchase tickets to the festivals in 2023. Check your credit status in your account on Ticketmaster.be.

Festivals take their toll on the environment. This much we know. For many years now we have made efforts to run our Werchter festivals with greater sustainability in mind. In the 2006/2007 season, when Yourope, the association of European festivals, launched their Green & Clean guidelines for greener festivals, Rock Werchter was among the first to claim the label. Greener enterprise is a must. Greener festivals are within the realms of possibility. We do our level best in the areas of water treatment, waste recycling and mobility. We go all out for green energy, and we've reduced our dependence on fossil fuels year on year. With every year, our festivals are getting greener.

The safety and health of concert and festival goers, artists and their crew, employees and neighbouring residents is always our highest priority. We have a robust safety policy. We organise additional and intensive meetings with the local and federal police and the local and provincial authorities. More info will be given closer to the festival.