Thank you for joining us! See you in 2023 // Werchter Boutique
Thank you for joining us! See you in 2023 // Werchter Boutique

FAQ

Lost & found

Lost your keys, wallet, phone…? That’s annoying, but it happens. All lost objects will be gathered at the info stands. Found something yourself? Drop it off at one of the info stands.

Our lost & found service is available until Thursday 7 July, via lostandfound@rockwerchter.be.

All items that haven’t been collected will be transfered to the municipality of Rotselaar on Friday 8 July. Reach them on verlorenvoorwerpen@rotselaar.be.

What about the tickets bought for Werchter Boutique 2020?

Did you have a ticket to Werchter Boutique 2020? Then you were able to request to have your order converted into Ticketmaster credit until December 2021. That credit can be spent on festivals taking place at Festivalpark Werchter up to, and including, 31 August 2023. 

If you haven't converted your order into credit, your order has automatically been transferred on to Werchter Boutique 2022, which took place on 19 June 2022.

The Belgian Minister for Economic and Consumer Affairs has implemented measures for the entire live music industry. This measure protects you as a consumer and also reduces the impact of the current crisis for the organisers. Read more on this in Dutch or French.

Do you have any additional questions? We kindly refer you to the 'Frequently Asked Questions' pages of our ticketing partner Ticketmaster. More questions? Their customer team is at your service.